Skip to main content
Select your region
Quebec
Alberta
British Columbia
Manitoba
Ontario
Quebec
English
English
French

Main navigation

Mobile
Our plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with Affirm
Internet
Our plans Moving Wi-Fi Technologies How it works
TV
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community Social engagement
Help
FAQ Forum Support Status of our services
QC | EN
  • EN
  • FR

Mobile Menu

Mobile
Our Plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
Internet
Our plans Moving Wi-Fi Technologies How it works?
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with Affirm
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community Social engagement
Help
FAQ Forum Support Status of our services

Breadcrumb

  1. Solutions
  2. Home

Mobile

Search in the Mobile section
First steps with my mobile plan

Useful tips to start off on the right foot.

Learn more

Manage my mobile plan

A bit of guidance to easily manage your plan, your...

Learn more

Emergency

Be prepared and ready for any situation.

Learn more

Most frequently asked questions

How do I know if I can use my own phone with Fizz?

You can, of course, buy a phone on fizz.ca , but you can also use your own phone with Fizz. To do so, your phone must be: Compatible with the Fizz...


I’m outside my coverage zone and my mobile data isn't working. Why?

Note: If you are having difficulty making or receiving calls while you are travelling You will not be able to make calls while roaming outside your...


My phone is using an unusual or high amount of data. Why?

The amount of data your phone uses may vary depending on how you use it, which native installations are running on it, and which applications you have...


How do I view my Service agreement?

How to find your Services agreement: Go to My Plans in your Fizz account. If you have multiple plans on your account, you will see them all here...


Do I have to sign a contract to be a Fizz customer?

The concept of a mobile contract does not exist at Fizz. However, we do provide you with a Services agreement when you activate your plan. Every time...


Frequently topics on Community Hub

RCS on Android - Supported or not?

I switched over to Fizz yesterday and have been unable to get RCS to work. I've got an Android Pixel 8a, and both the phone and the Google Messages ap...

3
1

Unable to transfer from Fido to FIzz

Currently I have other mobile number which is transferrable. My account number is 9 digits. And my phone is eligible too - iphone 14 Steps which I f...

1

Absolute bare minimum plan for SMS receive only - for $5?

Clicking on "Mobile Plans" on the website takes you to a page with sliders and radio buttons where you can modify the plan and see the corresponding p...

3

going to university outside of the fizz network zone?

I'm with fizz and it's great. But I'm going to be going to university in Waterloo for the next 8 months. While I have Canada coverage, is it okay th...

1

Mobile plans - updated rates as of January 15 2021

Hello!Since there have been changes, here are the updated list of prices by component of mobile plans.Please note: Existing customers are not affected...

13
33

Show more discussions

Footer main navigation

Mobile
  • Create your plan
  • Coverage
  • How it works
  • Add-ons
  • Travel
  • Activate my SIM
  • Points of sale
Internet
  • Our plans
  • Moving
  • Wi-Fi Technologies
  • Move with Fizz
  • How it works
Phones
  • Shop
  • Why buy with Fizz?
  • How it works
  • Preloved phones
  • Financing with Affirm
Why Fizz?
  • Switch to Fizz
  • Invite friends
  • Rollover
  • Gifting
  • Our community
  • Our philosophy
  • Social engagement
Help
  • FAQ
  • Forum
  • Support
  • Status of our services
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
fizz-white
© Fizz 2025
  • EN
  • FR

OpenID Connect login