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Mobile
Our Plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
Internet
Our plans Moving Wi-Fi Technologies How it works?
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with Affirm
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community Social engagement
Help
FAQ Forum Support Status of our services

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Manage my mobile plan

Search in the Manage my mobile plan section

Most frequently asked questions

How do I manage my Fizz account?

When you login to your account, you will see a summary of your status to date. The top navigation on this screen enables you to view and manage...


How do I fix a payment issue?

With Fizz, you pay for your plan each month via automatic pre-authorized payments planned 72 hours before the start of your billing cycle. Example...


What payment methods can I use?

To pay for your Fizz plans, you can use: A Visa or Mastercard credit card A prepaid Visa or Mastercard A Debit Mastercard or Visa Debit card Only one...


How do payment cycles work?

Start date For your mobile service: The date on which you activate your SIM card is the anniversary date for your mobile plan, and this date marks the...


How do I update my payment method or credit card information?

Adding a credit card or updating your payment method is easily done via your account. If your credit card is about to expire, you’ll receive a...


Frequently topics on Community Hub

merging accounts

I have an account with a mobile plan and an internet plan. My wife also has an account with a mobile plan. I would like to transfer her mobile plan ...

8

Mobile App continuously refreshes on Chrome

Hi All, I recently joined Fizz and i have to share my experience. I signed up for the plan online (on my mobile) and after completing the payment and...

3

"Change my plan" option is not available on Mobile manage page

Just started new cycle (20 days left), data remaining icon not showing colors of how close to end of data allotment, but shows how much data I have, c...

4

"Change my plan" option is not available on Mobile manage page

For a mobile phone plan: Just started new cycle, data remaining icon not showing colors of how close to end of data allotment, but shows how much data...

4

Link internet accont?

Is there a way to link an internet account to a mobile plan? i know i can link my mobile plan to an internet account... I want to be able to manage my...

1
20

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