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Our plans Moving Wi-Fi Technologies How it works?
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Most frequently asked questions

How do I fix a payment issue?

With Fizz, you pay for your plan each month via automatic pre-authorized payments planned 72 hours before the start of your billing cycle. Example...


When will my Fizz package be delivered?

The delivery of your package, whether it is a SIM card, a phone or a Wi-Fi modem, is done by a third party. The delivery date indicated on your order...


I’m unable to log into my Fizz account. What do I do?

New Fizz account. If you’re new to Fizz and recently created your account, the confirmation of your email address is key. This step must be completed...


How do I find out if my phone is on the National Stolen Device Blacklist?

The Canadian Wireless Telecommunications Association (CWTA) has created a public site that allows you to search for your phone’s IMEI to find out if...


How do I subscribe to the T911 service?

The T911 service enables people who are living with an auditory or speech disability to communicate with the 911 emergency service using text...


Frequently topics on Community Hub

Data emergency

Ask kind people to send data,6JFGU

2

Emergency!

Emergency! My data’s gone with 10 days left—could you hotspot me or share some data? Thanks a million!

2

Data emergency, requesting help.

My code:JW47R Thank you, kind soul.

2

Dear friends! Date emergency! My code - VMMFO

If you have extra data, could you give me some? I would be grateful! Thank you, my friend.

6

Data emergency, Ask for help🥺

6JFGU,Thank the kind people.

2

Show more discussions

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