Mobile

Getting started

Tips for getting your Fizz mobile plan up and running.

Manage

Discover all the ways you can modify your Fizz mobile plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

Activation: How do I transfer my current phone number to Fizz?

Are you more the visual type? Our pretty video summarizes the content of this FAQ. Grab your coffee, sit back and watch here: Before you start. The...

What are the STIR/SHAKEN standards for mobile phones?

STIR/SHAKEN is a set of procedures aiming to verify caller identity. They are intended to help combat unwanted calls received by members of the public...

I’m having problems transferring my current phone number to Fizz. Why? What can I do?

It is possible to transfer your phone number to your new Fizz plan, but first and foremost DO NOT CANCEL YOUR CURRENT CONTRACT. Only active numbers...

Why buy a phone at Fizz ?

Which mobile plan am I allowed? The beauty of buying a phone with Fizz is that there are no restrictions on your Fizz mobile plan. Your phone purchase...

How do I make sure my mobile service is working properly?

IMPORTANT: If you transferred your number, wait until you receive the confirmation text before proceeding to make sure results are conclusive. For...

Frequently topics on Community Hub

Is Fizz getting a mobile app?

Is Fizz gonna get an app for the users who only use their mobile services not their wifi and tv?

2

I'm not able to apply a data perk on my mobile plan

I run out of data and I found that i have many 10 GB perks that are waiting to be activated. When I try to activate one of them, nothing happens. The ...

3

Why can't we change our mobile plan!? This is ridiculous

I m changing mobile provider. This is bullshit

5

1

Mobile App continuously refreshes on Chrome

Hi All, I recently joined Fizz and i have to share my experience. I signed up for the plan online (on my mobile) and after completing the payment and...

3

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