Home internet

Getting started

Tips for getting your Fizz Home Internet up and running.

Manage

Discover all the ways you can modify your Fizz Home Internet plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

None of my devices can access the internet, via Wi-Fi or with a cable. How do I fix it?

Make sure your Fizz Home Internet plan has been activated To verify that your plan has been activated: Log into your account and go to My plans. Even...

How can I put my plan on pause?

Going on vacation, moving or simply taking a break? For now, it is unfortunately impossible to put a Fizz plan (Internet and/mobile) on pause. The...

Frequently topics on Community Hub

Why does my home internet cut out 4 to 5 times a day

Home internet cuts out 4 to 5 times a day, why

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Since 4/5 days no internet connection in my home .

Since 4/5 days no internet connection in my home don’t know why??

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Status page - Fizz Home Internet

Today, internet was down for about 1 hour in my area (It is the third time in about 3 months... but that's another issue)The support team is unhelpful...

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my home internet has been down for 4 days, i already messaged support and i did all the unplugging a

I already contacted support many times and i still get same answer of unplugging modem. i have been doing this since thursday, i even reset. Now no on...

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What are the 4 mysterious options included with home internet?

What are the 4 mysterious features included with home internet?

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