Home internet

Getting started

Tips for getting your Fizz Home Internet up and running.

Manage

Discover all the ways you can modify your Fizz Home Internet plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

Frequently topics on Community Hub

Options for Intermittent internet

We have been with Fizz for a long time, but in the last 2 years we have had very poor service. My last interaction with support was very unproductive....

8

Cannot add TV plan

Hello, I recently got the basic Internet plan (30Mb/s). I now want to add a TV Plan. I click TV Plans, select the Basic TV plan (7$ per month), click...

2

Why does my home internet cut out 4 to 5 times a day

Home internet cuts out 4 to 5 times a day, why

2

Since 4/5 days no internet connection in my home .

Since 4/5 days no internet connection in my home don’t know why??

2

Status page - Fizz Home Internet

Today, internet was down for about 1 hour in my area (It is the third time in about 3 months... but that's another issue)The support team is unhelpful...

2

Show more discussions

Home internet

Getting started

Manage

Emergency help

Most frequently asked questions

What are the items in my Fizz Home Internet order summary?

Why is the speed I selected not available at my address?

What can I do if Fizz Home Internet is not available at my service address?

What is my service address?

My Wi-Fi network is slow. How do I make it faster?