Skip to main content
Select your region
Quebec
Alberta
British Columbia
Manitoba
Ontario
Quebec
English
English
French

Main navigation

Mobile
Our plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with Affirm
Internet
Our plans Moving Wi-Fi Technologies How it works
TV
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community Social engagement
Help
FAQ Forum Support Status of our services
QC | EN
  • EN
  • FR

Mobile Menu

Mobile
Our Plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
Internet
Our plans Moving Wi-Fi Technologies How it works?
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with Affirm
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community Social engagement
Help
FAQ Forum Support Status of our services

Breadcrumb

  1. Solutions
  2. Home

Mobile

Search in the Mobile section
Card
Getting started

Tips for getting your Fizz mobile plan up and running.
Manage

Discover all the ways you can modify your Fizz mobile plan.
Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

How do I make a conference call?

Conference calls enable you to talk with several people at the same time, regardless of where they are. Up to six people can participate in a...
I can’t send or receive text messages (SMS). Why?

IMPORTANT: Text messaging service (SMS) can take between one (1) and twenty-four (24) hours to be functional if your mobile line has just been...
I can’t make any calls on my phone. Why?

If you’re having difficulty receiving phone calls (but can make calls) see: My phone isn’t receiving any calls. How do I fix it? Make sure you are in...
I can’t receive any calls on my phone. Why?

IMPORTANT: If your phone line has been active on the Fizz network for less than 48 hours, see: Transferring your phone line If you’re having...
How can I access and use my voicemail?

Visual messaging now available at Fizz. Available for IOS and Android phones, Visual Messaging is included for free with the Voicemail option in your...

Frequently topics on Community Hub

Unable to transfer from Fido to FIzz

Currently I have other mobile number which is transferrable. My account number is 9 digits. And my phone is eligible too - iphone 14 Steps which I f...

1
Wanted: Participants for a test.

Hello everyone,  You know us, we have ideas coming out of our ears, and we’re looking for six (6) participants to test a new page in your Fizz.ca acco...

51
1
Anyone else facing internet issue?

Around 9PM on 23rd April, my home internet is getting slow, very slow, and death. I cannot open website even Google.com through any device is connect...

4
Anyone else have issues with android?

I'm constantly having issues with my Samsung S8+ and Fizz's network feautres (connectivity, LTE, SMS, MMS). My wife and I both have Fizz. She uses an ...

2
6
Show more discussions

Footer main navigation

Mobile
  • Create your plan
  • Coverage
  • How it works
  • Add-ons
  • Travel
  • Activate my SIM
  • Points of sale
Internet
  • Our plans
  • Moving
  • Wi-Fi Technologies
  • Move with Fizz
  • How it works
Phones
  • Shop
  • Why buy with Fizz?
  • How it works
  • Preloved phones
  • Financing with Affirm
Why Fizz?
  • Switch to Fizz
  • Invite friends
  • Rollover
  • Gifting
  • Our community
  • Our philosophy
  • Social engagement
Help
  • FAQ
  • Forum
  • Support
  • Status of our services
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
fizz-white
© Fizz 2025
  • EN
  • FR

OpenID Connect login