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Most frequently asked questions

When I add a user to my plan, what permissions can I adjust?

Because you have payment responsibility for users on your plan, it’s important to adjust the various permissions that will affect your monthly payment...


How do I manage permissions for a user on my plan?

When you add a user to your plan, you will have payment responsibility for that person’s usage. To manage your expenses, make sure you configure the...


What kind of mobile plans do you offer?

With Fizz, you create your own plan based on what you need. Our Plan Wizard allows you to adjust the amount of data, minutes, texts and coverage based...


How do I unsubscribe from Fizz Mobile?

Before we say our farewells, let's check a few things so we make sure Fizz is working for you, and your wallet. Are your My Rewards upgrades activated...


Important information for mobile members who subscribed before April 12, 2019.

If you subscribed to Fizz mobile services before April 12, 2019, this means you joined us during our early days. If this is the case, these questions...


Frequently topics on Community Hub

"Ghost" phone restock (pixel 7)

Hi guys,I've been trying to grab a Pixel 7 for my wife for the last week or so, since the price dropped to 240$. I've missed the initial batch but eve...

11

No "adjust plan" link in the manage my account page

Hello,There is still 7 days left in my cycle and I want to adjust my plan but the link does not appear when I go on the manage my account page. How ca...

2

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