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Our Plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
Internet
Our plans Moving Wi-Fi Technologies How it works?
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Shop Why buy with Fizz? How it works Preloved phones Financing with Affirm
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Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community Social engagement
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Most frequently asked questions

I’m travelling outside my coverage area. What are my options?

You can choose to get a block of data known as a Travel Add-on or pay as you go your data usage and your text messages (by the way, incoming texts are...


How do I make an international call when I am in my coverage area?

To make an international call, you have different options depending on your needs. Whatever option you choose for your international calls, know that...


How do I view my usage?

Login to your account any time to see how much data, minutes and text messages you have used during the current payment cycle for any plans that are...


How do I manage my contacts?

What is my Contacts list? Your Contacts is a list you create that contains all the Fizz members with whom you want to stay in contact. It may contain...


What is data gifting and how does it work?

If you have unused data in your account, you can gift it to any member who is findable in the Fizz community (in other words, anyone who is not in...


Frequently topics on Community Hub

Is there any Fizz home internet service, tailored for streamers?

The fastest plan with the fastest upload speed I can find on Fizz page, is the: 400Mbps down / 50Mbps up. But even this one is traffic managed accordi...

11

How do I cancel my internet subscription before it's installed?

The website layout has changed so much, that the solution hub answers from Fizz do not work. They take me to a page that doesn't exist anymore. I don...

1
11

Rewards page error 500?

HiWhenever I try to visit ther rewards page, I get an error that there has been an error and to try again later. I've tried over several days and it's...

8
2

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