Home internet

Getting started

Tips for getting your Fizz Home Internet up and running.

Manage

Discover all the ways you can modify your Fizz Home Internet plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

Test FAQ smart paragraph 2

Test FAQ smart paragraph

Test faq

testttttt

My Internet service is really slow. What do I do?

Activate your modem If your Home Internet plan is brand-new, your modem must be activated to switch to the speed associated with your plan. How to...

Frequently topics on Community Hub

Cannot add TV plan

Hello, I recently got the basic Internet plan (30Mb/s). I now want to add a TV Plan. I click TV Plans, select the Basic TV plan (7$ per month), click...

2

Technician didn't come

Hello All,Genuinely amazed at how unprofessional things are here. I moved apartments yesterday and set up my appointment for Fizz to come today to set...

3

Fizz issue, left without internet for a week (ongoing) and working from home.

Hello, I'll explain my experience here to warn new users about the terrible service from Fizz for my internet issue. A week ago, I asked Fizz support ...

2

1

How come after 7 days without internet due to provisioning there's still no update on the ticket ?

After installing the new modem, the technician said it'll only be a few minutes before internet comes back. It's been 7 days and service hasn't come b...

2

Status page - Fizz Home Internet

Today, internet was down for about 1 hour in my area (It is the third time in about 3 months... but that's another issue)The support team is unhelpful...

2

Show more discussions