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Mobile
Our Plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
Internet
Our plans Moving Wi-Fi Technologies How it works?
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with Affirm
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community Social engagement
Help
FAQ Forum Support Status of our services

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Purchasing a phone

Search in the Purchasing a phone section

Most frequently asked questions

Why buy a phone at Fizz ?

Which mobile plan am I allowed? The beauty of buying a phone with Fizz is that there are no restrictions on your Fizz mobile plan. Your phone purchase...


When will my Fizz package be delivered?

The delivery of your package, whether it is a SIM card, a phone or a Wi-Fi modem, is done by a third party. The delivery date indicated on your order...


What payment methods can I use?

To pay for your Fizz plans, you can use: A Visa or Mastercard credit card A prepaid Visa or Mastercard A Debit Mastercard or Visa Debit card Only one...


How do I get started with my new phone?

The excitement that comes with the arrival of a new phone is hard to beat. Congratulations on your latest acquisition. We are delighted you chose Fizz...


What are the warranty details for a phone bought with Fizz?

Since Fizz does not manufacture its own mobile devices, the only warranty offered on new phones is the 12-month manufacturer warranty. Preloved phones...


Frequently topics on Community Hub

request from an old device to a new one with the esim replacement

I had a old iphone and the esim card has already downloaded for use a while, then I get a new device, how can I change the esim from the older device ...

1

Toronto Mobile Devices

Hi, I was wondering if anyone has an estimate timeline for brining phone devices to Toronto Canada?

1

Mobile Hotspot Device recommendations + questions

Hi everyone! Just order a new sim card and waiting for it to get here. I am planning on using Fizz for data only during the summer months as my family...

3

Followup on compatible devices to port landline to Fizz

This is a followup for those interested to port a landline phone number to Fizz as posted initially here: https://forum.fizz.ca/en/discu...

11
1

Does the usage have to be from the new device only to be unable to return device?

Hi fellow Fizzers,I just ordered a new phone from Fizz and I saw that I can return the device in a 15 days window after receiving it unless I use 250m...

4
1

Show more discussions

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