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Mobile
Our Plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
Internet
Our plans Moving Wi-Fi Technologies How it works?
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with Affirm
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community Social engagement
Help
FAQ Forum Support Status of our services

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Internet

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Most frequently asked questions

My Wi-Fi network is cutting out. How do I fix it?

Take note of the various sources of attenuation of your Wi-Fi signal The waves in your Wi-Fi network may be attenuated by various obstacles and...


Which speed should I choose?

The ideal speed for your Fizz Home Internet service will depend on the number of devices connected to your network, and the amount of data their...


What are the Fizz network settings (APN)?

An Access Point Name (APN) has the network settings your phone needs to connect to Fizz. The APN must be properly configured so your phone can be...


The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


How can I recover my Wi-Fi password?

With the Fizz Wi-Fi app and another device If you used the Fizz Wi-Fi app with another device, you’ll be able to share your password from that device...


Frequently topics on Community Hub

Internet is down

Internet is down how can I know when it will come back

4

Internet Service in London, ON

Are you planning to expand internet service to London Ontario any time soon ?

3

Month without internet after moving - internet speed at 1 mbps

Hi, I moved about a month ago and inputted my address change but once I moved, my wifi stopped functioning and has consistently been at 1mbps. I have...

4

Fizz Home Internet + TV in Montreal

Hello! I’m moving in June, and I was looking at Fizz for home internet and TV. For the internet, I’m seeing a lot of negative comments concerning the ...

4

Not able to enroll home Internet

How to enroll home Internet? Did Fizz pause Internet services?

4

Show more discussions

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