Home internet

Getting started

Tips for getting your Fizz Home Internet up and running.

Manage

Discover all the ways you can modify your Fizz Home Internet plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

My modem is connected with a cable, but my connection keeps cutting out. How do I fix this?

Restart your Wi-Fi modem Unplug the power cable on your Wi-Fi modem. Make sure all the lights on the modem are off once you have unplugged it. Wait...

Frequently topics on Community Hub

Home internet down 2 days now?

Should I switch to Bell Fibe?

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Status page - Fizz Home Internet

Today, internet was down for about 1 hour in my area (It is the third time in about 3 months... but that's another issue)The support team is unhelpful...

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Is anyone home internet down. lost it 2 hours ago, chomedy, laval?

started around 7pm , 20 jul.

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Home Internet outage 2 times in the last few days.

Is there an internet outage last night? This morning I lost internet connection. But after rebooting the modem, the internet connection came back. ...

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Can I Subscribe to 2 different beta Home Internet Plans with different service addresses?

Hi,Does anyone know if I can I Subscribe to 2 different beta Home Internet Plans with different service addresses?For two diffetent addresses. Thanks....

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