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Our Plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
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Our plans Moving Wi-Fi Technologies How it works?
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Most frequently asked questions

How do I personalize my PIN?

Your 4-digit PIN (Personal Identification Number) protects you from unauthorized access to your SIM card. However, your SIM card PIN code is not...


Important information for mobile members who subscribed before April 12, 2019.

If you subscribed to Fizz mobile services before April 12, 2019, this means you joined us during our early days. If this is the case, these questions...


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Frequently topics on Community Hub

Unable to transfer from Fido to FIzz

Currently I have other mobile number which is transferrable. My account number is 9 digits. And my phone is eligible too - iphone 14 Steps which I f...

1

Reactivate plan

I deactivated my plan and now I am following the steps outlined because I wish to reactivate it. First I navigate to Solution Hub, then I click the re...

3

Software bug in purchasing add-ons

A software bug happens whenever I try to purchase any kind of add-ons like minutes, messages, or international calls. The impact of that bug is that w...

10

Your payment was declined

I chose the WIFI plan and went through all the step until the final payment page, then I got this error"Your payment was declined " ...

3

Any body tried this FREE voice mail workout I borrowed from old Wind Mobile times ?

In old Wind Mobile times. My phone has unlimited in/out but no voice mail. Need pay $8/month for voice mail, so I find out a workout to use Fongo as m...

5
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