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Coverage

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Most frequently asked questions

My Wi-Fi network is cutting out. How do I fix it?

Take note of the various sources of attenuation of your Wi-Fi signal The waves in your Wi-Fi network may be attenuated by various obstacles and...


The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


My Wi-Fi network is not available in certain areas of my home. How do I fix it?

Make note of the various sources of attenuation of your Wi-Fi signal The waves in your Wi-Fi network may be attenuated by various obstacles and...


My device cannot connect to Wi-Fi. How do I fix this?

Make sure your Fizz Home Internet plan has been activated To verify that your plan has been activated: > Log into your account and go to My plans...


Subscription area versus coverage area

See our dynamic coverage map What is the difference between my coverage area and subscription area? Your coverage area is where you can use your Fizz...


Frequently topics on Community Hub

Quebec only coverage

Hi There, My phone plan is only for Quebec province. If I go on a trip in Ontario province and use the phone, will there be any fees...

8

Singapore Coverage

Hi everyone. Would a Fizz travel add-on cover Singapore? Thanks!

4

What is my perk coverage if I upgrade my plan coverage area?

Hi, I received my mobile data perk while I was on my provincial (ON) plan. If I upgrade my plan to Canada or Canada+USA and then apply my data perk, w...

4

Expansion coverage

Do we know if Fizz plans to expand into more rural areas for internet/TV?

4

Quebec coverage only and travel to other province

Hello,I have a quebec only coverrage plan 14$/month for 20GB data only. I feel this plan is perfect for me since I mostly only need to use data. I'm p...

3

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