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Our Plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
Internet
Our plans Moving Wi-Fi Technologies How it works?
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Shop Why buy with Fizz? How it works Preloved phones Financing with Affirm
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Coverage

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Most frequently asked questions

My Wi-Fi network is cutting out. How do I fix it?

Take note of the various sources of attenuation of your Wi-Fi signal The waves in your Wi-Fi network may be attenuated by various obstacles and...


The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


My Wi-Fi network is not available in certain areas of my home. How do I fix it?

Make note of the various sources of attenuation of your Wi-Fi signal The waves in your Wi-Fi network may be attenuated by various obstacles and...


My device cannot connect to Wi-Fi. How do I fix this?

Make sure your Fizz Home Internet plan has been activated To verify that your plan has been activated: > Log into your account and go to My plans...


Subscription area versus coverage area

See our dynamic coverage map What is the difference between my coverage area and subscription area? Your coverage area is where you can use your Fizz...


Frequently topics on Community Hub

Canada coverage but unable to make calls to out of province numbers

My plan is supposed to be Canada coverage: Data 15 GB | Minutes Unlimited | Texts Unlimited | Coverage Canada | Voicemail Yes I once was able to make ...

2

Coverage hole

Hello! Every time I go to Boulevard des Promenades in St-Bruno, QC, I have issues with my mobile internet. It is super annoying, because I go to that ...

5

Quebec coverage only and travel to other province

Hello,I have a quebec only coverrage plan 14$/month for 20GB data only. I feel this plan is perfect for me since I mostly only need to use data. I'm p...

3

Why don't I have coverage at Toronto Pearson?

I have Canada coverage and am from Montreal. I have coverage in Ottawa but when I had a layover at Pearson airport I had no coverage. Weird...

10

which is you most concern about Fizz: price, service or quality(coverage, speed, stability...)?

price, service or quality(coverage, speed, stability...)?

6

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