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Our Plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
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Our plans Moving Wi-Fi Technologies How it works?
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APN

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Most frequently asked questions

How do I make sure my mobile service is working properly?

IMPORTANT: If you transferred your number, wait until you receive the confirmation text before proceeding to make sure results are conclusive. For...


What are the Fizz network settings (APN)?

An Access Point Name (APN) has the network settings your phone needs to connect to Fizz. The APN must be properly configured so your phone can be...


Frequently topics on Community Hub

What happened to my APN for Fizz?

I followed the instructions in the video online to manually set up the APN parameters on an Android phone. The Fizz APN was there. Everything looked o...

2

Why is my APN disabled:

I am currently in San Francisco, my data plan works only in Canada, so when I landed here I decided to buy the add-on plan to have internet access her...

2

APN configuration question

I just activated my Fizz account and was directed to do APN configuration manually. When I checked Access Point Names on my phone, Fizz was already th...

4

which APN do i need to choose from ?

Hello I switched to fizz today and everything is working well but they still in the steps told me to set my apn with the settings they listed on the w...

2
1

Kids 4G smartwatch APN settings are not working

I bought my son a Chinese 4G smartwatch that runs Android 9. The Fizz sim is working and I can call the device and make calls with it. The Videotron...

5

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