Transfer

Most frequently asked questions

I’m having problems transferring my current phone number to Fizz. Why? What can I do?

It is possible to transfer your phone number to your new Fizz plan, but first and foremost DO NOT CANCEL YOUR CURRENT CONTRACT. Only active numbers...

Frequently topics on Community Hub

Hello Fizz，I can't transfer my active number to Fizz？

Please help me ASAP ～～Im online now

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Confirmation of set-up, Sim Activation & Phone # transfer

How do I confirm of set-up account, e-Sim Activation & Phone # transfer?

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Did not receive a message from my current provider to confirm number transfer

I switched from Fido to Fizz on Monday with an eSIM activation and the intent of keeping my old number. I activated the eSIM but never received an mes...

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Can the SIM card be reused after transferring to eSIM

I transferred my old fizz sim to eSIM. I wonder whether the SIM card can be reused one day that I have to transfer back? Any suggestions? Thx.

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Transfer

Most frequently asked questions

I’m having problems transferring my current phone number to Fizz. Why? What can I do?

How do I identify my account number to transfer my number to Fizz?

The ABCs of Fizz mobile services.

Is it possible to transfer my plan to another account?

I've waited more than two hours and still can't use my plan. What's wrong?

Frequently topics on Community Hub

Hello Fizz，I can't transfer my active number to Fizz？

Confirmation of set-up, Sim Activation & Phone # transfer

Did not receive a message from my current provider to confirm number transfer

Can the SIM card be reused after transferring to eSIM