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Our Plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
Internet
Our plans Moving Wi-Fi Technologies How it works?
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Shop Why buy with Fizz? How it works Preloved phones Financing with Affirm
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community Social engagement
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FAQ Forum Support Status of our services

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Most frequently asked questions

The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


How do I restore my phone to its factory settings?

The settings for any phone are predetermined by the manufacturer to ensure optimal performance, compliance with national regulations (copyright...


Frequently topics on Community Hub

3G Network Withdrawal: The day has come.

It’s official, it’s starting. For months, we’ve been preparing for this important transition. We’ve sent emails, texts, and answered your questions t...

57
1

Confirmation of set-up, Sim Activation & Phone # transfer

How do I confirm of set-up account, e-Sim Activation & Phone # transfer?

3

LTE sets my location/localization in Quebec

I'm in Ontario. When I use my LTE, I get French ads targeting those living in Quebec. Occasionally, if I'm browsing a website or using an app that is ...

8

Net work set up on new account

I switched carriers to Fizz yesterday and got a message about 2 texts I would receive to set up FIZZ network access. The instructions I got to get to...

3
1

Getting set up

Hey all, I will be porting over to Fizz as I found out there is a beta test in my area (Ontario) and wanted to give it a try as my current provider de...

8

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