Skip to main content
Select your region
Quebec
Alberta
British Columbia
Manitoba
Ontario
Quebec
English
English
Français

Main navigation

Mobile
Our plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
Internet
Our plans Moving Wi-Fi Technologies How it works
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with Affirm
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community Social engagement
Help
FAQ Forum Support Status of our services
QC | EN
  • EN
  • FR

Mobile Menu

Mobile
Our Plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
Internet
Our plans Moving Wi-Fi Technologies How it works?
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with Affirm
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community Social engagement
Help
FAQ Forum Support Status of our services

Breadcrumb

  1. Solutions
  2. Home

Settings

Search in the Settings section

Most frequently asked questions

The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


How do I restore my phone to its factory settings?

The settings for any phone are predetermined by the manufacturer to ensure optimal performance, compliance with national regulations (copyright...


Frequently topics on Community Hub

Getting H+ only instead of LTE

I am having this issue since last week and I live around Ottawa-Gatineau region. There are moments I will get the 4G icon on my phone but I never get ...

16

Need to Set-Up a New Account using a Used Cell-Phone.

Need to Set-Up a New Account using a Used Cell-Phone.

2

New Member. How to Set my Phone Up ?

Am New Here. Using a Used Cell-Phone. Need Help to Set-It-Up.

5

Net work set up on new account

I switched carriers to Fizz yesterday and got a message about 2 texts I would receive to set up FIZZ network access. The instructions I got to get to...

3
1

Getting set up

Hey all, I will be porting over to Fizz as I found out there is a beta test in my area (Ontario) and wanted to give it a try as my current provider de...

8

Show more discussions

Footer main navigation

Mobile
  • Create your plan
  • Coverage
  • How it works
  • Add-ons
  • Travel
  • Activate my SIM
  • Points of sale
Internet
  • Our plans
  • Moving
  • Wi-Fi Technologies
  • Move with Fizz
  • How it works
Phones
  • Shop
  • Why buy with Fizz?
  • How it works
  • Preloved phones
  • Financing with Affirm
Why Fizz?
  • Switch to Fizz
  • Invite friends
  • Rollover
  • Gifting
  • Our community
  • Our philosophy
  • Social engagement
Help
  • FAQ
  • Forum
  • Support
  • Status of our services
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
fizz-white
© Fizz 2025
  • EN
  • FR

OpenID Connect login