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Mobile
Our Plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
Internet
Our plans Moving Wi-Fi Technologies How it works?
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with Affirm
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community Social engagement
Help
FAQ Forum Support Status of our services

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Points

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Most frequently asked questions

What’s the My Rewards program?

The My Rewards program allows you to earn rewards for every dollar you spend with us. You also move along in the program when you participate in the...


What do I receive with the My Rewards program?

The upgrades Each time you reach a new level in the My Rewards program, you unlock a new upgrade. An upgrade is a long-term reward that boosts your...


Frequently topics on Community Hub

What's the best way to earn points?

What's the best way to earn points, what levels are some of you guys and how fast did you get there

5

Still not getting most points

I haven't been getting most points and badges, Every time I comment within 5 minutes on new posts I only get 3 points. I Also don't receive any bonus ...

2

add-on points

I've purchased add on several times but haven't get the points from thatand my badge is not changed in my progress section under my benefizz.somebody ...

2

Not receiving points and badges

A few months ago I contacted support because I wasn't getting account points for different actions, badges and forum interactions. The representative ...

4

Could you confirm the points assigned with the Flame badges are not converted into rewards point?

As title says, could you confirm that the points assigned with the flames streaks are only forum points and are not converted to reward points for you...

19

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