Skip to main content
Select your region
Quebec
Alberta
British Columbia
Manitoba
Ontario
Quebec
English
English
Français

Main navigation

Mobile
Our plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
Internet
Our plans Moving Wi-Fi Technologies How it works
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with Affirm
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community Social engagement
Help
FAQ Forum Support Status of our services
QC | EN
  • EN
  • FR

Mobile Menu

Mobile
Our Plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
Internet
Our plans Moving Wi-Fi Technologies How it works?
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with Affirm
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community Social engagement
Help
FAQ Forum Support Status of our services

Breadcrumb

  1. Solutions
  2. Home

Permissions

Search in the Permissions section

Most frequently asked questions

When I add a user to my plan, what permissions can I adjust?

Because you have payment responsibility for users on your plan, it’s important to adjust the various permissions that will affect your monthly payment...


How do I manage permissions for a user on my plan?

When you add a user to your plan, you will have payment responsibility for that person’s usage. To manage your expenses, make sure you configure the...


Frequently topics on Community Hub

Issues with used Fizz phone purchase/refund

Hi, Purchased a "perfect" phone used from Fizz early April and and decided to return it within the 15-days. I got "permission" to return it and used ...

1

Permission from videotron to transferred phone numbers?

Videotron stated fizz did not get permission to transfer my phone numbers. I need confirmation that fizz had permission to make the transfer of all 3 ...

3
15

After two years my account being active without my permission and request ?

I canceled my plan and deactivated my account two years ago, and until now I didn’t use it at all. But today I’ve received an email about increasing m...

10
22

Can someone give me permission to have a second credit card? Last one got lost and i cant put Up the

As said, I need a Fizz administrator to put Up the limit of credit cards on m'y account to change my old lost credit card

5
12

changed plan without my permission

i reached level 3 last month, this month i applied the free voicemail but i was still charged the $1.13 extra, i spoke to customer service and they re...

11
21

Show more discussions

Footer main navigation

Mobile
  • Create your plan
  • Coverage
  • How it works
  • Add-ons
  • Travel
  • Activate my SIM
  • Points of sale
Internet
  • Our plans
  • Moving
  • Wi-Fi Technologies
  • Move with Fizz
  • How it works
Phones
  • Shop
  • Why buy with Fizz?
  • How it works
  • Preloved phones
  • Financing with Affirm
Why Fizz?
  • Switch to Fizz
  • Invite friends
  • Rollover
  • Gifting
  • Our community
  • Our philosophy
  • Social engagement
Help
  • FAQ
  • Forum
  • Support
  • Status of our services
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
fizz-white
© Fizz 2025
  • EN
  • FR

OpenID Connect login