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Most frequently asked questions

What’s the My Rewards program?

The My Rewards program allows you to earn rewards for every dollar you spend with us. You also move along in the program when you participate in the...


What do I receive with the My Rewards program?

The upgrades Each time you reach a new level in the My Rewards program, you unlock a new upgrade. An upgrade is a long-term reward that boosts your...


Frequently topics on Community Hub

I'm not able to apply a data perk on my mobile plan

I run out of data and I found that i have many 10 GB perks that are waiting to be activated. When I try to activate one of them, nothing happens. The ...

3

so odd Fizz Perk, first activated Perk didnt work ,and I activate second one

right now , my account showed there is 10gb (PERK) is activated , but I can't use my data. then I have to activated another Perk ,then it showed I hav...

3

why my perk 10G didn't work?

I found there is 10GB perk in my account ,and it is in used. but I found it didn't work? why? right now I cant use my data! ...

3

What is my perk coverage if I upgrade my plan coverage area?

Hi, I received my mobile data perk while I was on my provincial (ON) plan. If I upgrade my plan to Canada or Canada+USA and then apply my data perk, w...

4

Can I Use a 10GB Perk If I Switch to a 0GB Data Plan?

Hi everyone, I have a question: If I change my current plan to 0GB of data, but I still have a 10GB Perk that hasn’t been activated yet in my account,...

8

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