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Our Plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
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Our plans Moving Wi-Fi Technologies How it works?
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Most frequently asked questions

What’s Visual voicemail, and how does it work?

With Visual voicemail, your messages are literally at your finger tips. You listen and manage your messages by selecting them directly on your phone...


How do I set up my voicemail?

Visual messaging now available at Fizz. Available for IOS and Android phones, Visual Messaging is included for free with the Voicemail option in your...


How can I access and use my voicemail?

Visual messaging now available at Fizz. Available for IOS and Android phones, Visual Messaging is included for free with the Voicemail option in your...


Frequently topics on Community Hub

Did not receive a message from my current provider to confirm number transfer

I switched from Fido to Fizz on Monday with an eSIM activation and the intent of keeping my old number. I activated the eSIM but never received an mes...

3

Fizz disables RCS for plans not including Text messages.

Why is RCS disabled for subscriptions that use wallet for texts? Is there an actual cost to it for carrier, or is it just an incentive to have a mont...

15

RCS messaging unavailable

I'm unable to establish an RCS connection when sending messages between Android and iPhone. RCS is turned on in both devices.

1
1

I can not receive sms messages

I have an iPhone 15. I can send SMS (green) messages but I cannot receive SMS messages. I can receive iMessages (blue) no problem. My ios is up to d...

11

Can’t send txt messages but i can send iMessages

I’m not able to sens txt messages. But i can send imessages with my iPhone

4
19

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