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Mobile
Our Plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
Internet
Our plans Moving Wi-Fi Technologies How it works?
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with Affirm
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community Social engagement
Help
FAQ Forum Support Status of our services

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Manage my mobile plan

Search in the Manage my mobile plan section

Most frequently asked questions

What kind of mobile plans do you offer?

With Fizz, you create your own plan based on what you need. Our Plan Wizard allows you to adjust the amount of data, minutes, texts and coverage based...


How do I unsubscribe from Fizz Mobile?

Before we say our farewells, let's check a few things so we make sure Fizz is working for you, and your wallet. Are your My Rewards upgrades activated...


Important information for mobile members who subscribed before April 12, 2019.

If you subscribed to Fizz mobile services before April 12, 2019, this means you joined us during our early days. If this is the case, these questions...


I want to know when my usage will switch to Pay As You Go. How do I know when my plan is running out?

You will always receive a notification and a text message when your plan is depleted. Need some advance warning? Opt in for email or text alerts to...


Frequently topics on Community Hub

"Change my plan" option is not available on Mobile manage page

Just started new cycle (20 days left), data remaining icon not showing colors of how close to end of data allotment, but shows how much data I have, c...

4

"Change my plan" option is not available on Mobile manage page

For a mobile phone plan: Just started new cycle, data remaining icon not showing colors of how close to end of data allotment, but shows how much data...

4

Nothing happens when i try adding a contact, why?

I can share data from my mobile summary page, when it's asking if I want to add Contact and click yes its giving me the already added comment. when i ...

1
10

I need to order a new sim card?

I tried going into manage my plans to change sim card, but then I get a chat box so I typed in the chat box, then he says try this link but I get a bl...

2
12

Link internet accont?

Is there a way to link an internet account to a mobile plan? i know i can link my mobile plan to an internet account... I want to be able to manage my...

1
20

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