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Mobile
Our Plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
Internet
Our plans Moving Wi-Fi Technologies How it works?
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with Affirm
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community Social engagement
Help
FAQ Forum Support Status of our services

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Manage my mobile plan

Search in the Manage my mobile plan section

Most frequently asked questions

How can I put my plan on pause?

Going on vacation, moving or simply taking a break? For now, it is unfortunately impossible to put a Fizz plan (Internet and/mobile) on pause. The...


How do I change my communications preferences?

Under My Settings, you can choose what kind of communication you wish to receive from Fizz, and specify whether you want to receive communication via...


How do I change my privacy settings inside the Fizz community?

Depending on your privacy settings inside the Fizz community, other members may (or may not) be able to search for you, add you as a contact, and gift...


How do I reactivate my Fizz mobile or Internet plan?

What a joy to get you back. Reactivating your package is done online, directly from your account. Ready? For a mobile plan Log in to your Fizz account...


How do I change my mobile plan?

You can change your plan directly in your account on Fizz.ca. Changes will go live come your next payment cycle. Good to know: Keep in mind the freeze...


Frequently topics on Community Hub

Unable to view Overview, My plans, etc.

Hi. I'll preface this by saying I've had an account with Fizz for over 5 years. Most of the time I never have issues with their mobile data service (w...

9

"Change my plan" option is not available on Mobile manage page

Just started new cycle (20 days left), data remaining icon not showing colors of how close to end of data allotment, but shows how much data I have, c...

4

"Change my plan" option is not available on Mobile manage page

For a mobile phone plan: Just started new cycle, data remaining icon not showing colors of how close to end of data allotment, but shows how much data...

4

The "Adjust plan" link has dissappeared from the Manage Plan page.

Hi,I have 2 lines/plans and one of them (the oldest one), when I go to its Manage Plan page the "Adjust plan" link is not there. It's not related to t...

1

Link internet accont?

Is there a way to link an internet account to a mobile plan? i know i can link my mobile plan to an internet account... I want to be able to manage my...

1
20

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