Funds

Most frequently asked questions

How do I add funds to my Fizz Wallet?

To add funds to your Wallet: Go to My Plans in your Fizz account. If you have more than one plan, scroll to the plan you want to add money to. Click...

Frequently topics on Community Hub

Found a Security Vulnerability on Fizz Website – How to Report It?

Hi everyone, While using the Fizz website, I came across what appears to be a security vulnerability. I’ve taken steps to verify it’s legitimate, and ...

3

calling other countries with funds in wallet and rates

Hi,I was wondering if the rates are the same if I call other countries with funds in the wallet?I will be calling from Canada with Canada coverage.So ...

4

Can I get charged without wallet funds?

so I’m going to the US, I have nothing in my wallet, I do not access to data in the us. If I open my data in the us, will I get charged? (Like will it...

2

I can't send texts from the US even after adding funds to my wallet to pay as I go

As per title. Outside of the coverage area (Quebec), I have the option to either buy an add-on, or pay-as-I-go from the balance in my wallet. I've tra...

1

Service disconnected even though my payement information is up to date and funds are availlable?

Yesterday I received a text and an email saying my payement had failed and that I had till 10PM to update the billing info. I updated the info and mad...

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