Funds

Most frequently asked questions

How do I add funds to my Fizz Wallet?

To add funds to your Wallet: Go to My Plans in your Fizz account. If you have more than one plan, scroll to the plan you want to add money to. Click...

Frequently topics on Community Hub

How to find the zones and what countries are included in these zones

Fizz's instructions are not helpful. The travel add on only allows for a specific country to be named in the field for purchasing the add on. So I c...

2

calling other countries with funds in wallet and rates

Hi,I was wondering if the rates are the same if I call other countries with funds in the wallet?I will be calling from Canada with Canada coverage.So ...

4

Can I get charged without wallet funds?

so I’m going to the US, I have nothing in my wallet, I do not access to data in the us. If I open my data in the us, will I get charged? (Like will it...

2

Do not use wallet funds for data roaming outside QC

Hello,For Fizz plans with QC coverage (not Canada-wide), when travelling outside QC like to Ontario it seems that funds from the Fizz wallet are autom...

7

I can't send texts from the US even after adding funds to my wallet to pay as I go

As per title. Outside of the coverage area (Quebec), I have the option to either buy an add-on, or pay-as-I-go from the balance in my wallet. I've tra...

1

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