Skip to main content
Select your region
Quebec
Alberta
British Columbia
Manitoba
Ontario
Quebec
English
English
French

Main navigation

Mobile
Our plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with Affirm
Internet
Our plans Moving Wi-Fi Technologies How it works
TV
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community Social engagement
Help
FAQ Forum Support Status of our services
QC | EN
  • EN
  • FR

Mobile Menu

Mobile
Our Plans Coverage How it works Add-ons Travel Activate my SIM Points of sale
Internet
Our plans Moving Wi-Fi Technologies How it works?
Phones
Shop Why buy with Fizz? How it works Preloved phones Financing with Affirm
Why Fizz
Switch to Fizz My Rewards Invite friends Rollover Gifting Our philosophy Our community Social engagement
Help
FAQ Forum Support Status of our services

Breadcrumb

  1. Solutions
  2. Home

Email

Search in the Email section

Most frequently asked questions

How do I change my communications preferences?

Under My Settings, you can choose what kind of communication you wish to receive from Fizz, and specify whether you want to receive communication via...


Frequently topics on Community Hub

I Cant access my Fizz account, after verified email .

yesterday after verified the email for fizz acount , i couldnt able to get to my account page , ![](https://us.v-cdn.net/6032561/uploads/editor/16/qcn...

1

unable to change my email address? (proton domains)

Tried to change my email address via chat and they were unable to. it is XXXXXXX@protonmail.com (the also use @proton.me). Can we get those domains a...

1

Fizz Wants My ID and Credit Card… Just to Change My Email?!

I thought changing my email on Fizz would be simple, maybe a confirmation link, a quick security check, you know, normal procedure. But nope! Instead,...

10

I did not receive confirmation email for new phone purchase?

So i'm trying to buy a new cellphone, but every time i try to go through with the purchase i get the following message : "Check your emails. To contin...

7

Sending email from mail on mac

Mail is not sending my message but is receiving message. It informes me that it's not connected...

5
21

Show more discussions

Footer main navigation

Mobile
  • Create your plan
  • Coverage
  • How it works
  • Add-ons
  • Travel
  • Activate my SIM
  • Points of sale
Internet
  • Our plans
  • Moving
  • Wi-Fi Technologies
  • Move with Fizz
  • How it works
Phones
  • Shop
  • Why buy with Fizz?
  • How it works
  • Preloved phones
  • Financing with Affirm
Why Fizz?
  • Switch to Fizz
  • Invite friends
  • Rollover
  • Gifting
  • Our community
  • Our philosophy
  • Social engagement
Help
  • FAQ
  • Forum
  • Support
  • Status of our services
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
fizz-white
© Fizz 2025
  • EN
  • FR

OpenID Connect login