CRTC

Most frequently asked questions

Wireless and Internet Code

Wireless and Internet Code is a mandatory code of conduct created by the Canadian Radio-television and Telecommunications Commission (CRTC) to make it...

Resolving issues

Your feedback is important to us. Our main objective is to keep members like you happy with a service that’s as easy and efficient as possible. If an...

Frequently topics on Community Hub

Will the internet rates for Fizz increase on October 1,2020 as per decision from CRTC?

I received a notice from my current internet provider, TekSavvy that my rate will increase on October 1 2020 as per decision from the CRTC. I would l...

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How to choose the right internet speed? (FCC & CRTC Guide)

Hi! I have a great idea to share with you some guide how to choose the right speed.The guide is from FCC & CRTC. The FCC (Federal Communications C...

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do i have to contact the CRTC concerning this issue or what?

i dont understand why i bought a phone but it is locked with fizz. there is no way to call them or chat with them. all the contact info provided are s...

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I didn't receive the test Ermergency Alert from CRTC?

There was a schedule test at 1:55PM EST today in Canada and I did not receive it but other people at work did receive it. Am I the only one?

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Anyone else tired of this joke company ? Time to complain to CRTC

Time to let the CRTC know about it . This is getting ridiculous https://crtc.gc.ca/eng/phone/plaint.htm...

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