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Resolving issues

Your feedback is important to us. Our main objective is to keep members like you happy with a service that’s as easy and efficient as possible. If an...


Frequently topics on Community Hub

Complaint to improvment - Perks, profile and stats.

For starter, I have been a very active member of the community when fizz started in the past, helping people out there and upgrading my perks, stats, ...

12
1

Complaint

Hello, i ordered a wifi modem to my location(which we checked over phone was right). Delivery was expected today, he didn’t call or try to reach me ju...

5

Formal Complaint

Every single day my connection gets lost. Minimum 4 times a day and usually more. I am tired of this and can never reach anyone

4

How can I make an official complaint and above reaching an Ombudsman if my situation hasn’t been res

I want to make an official complaint. To whom do I address it to?

3
17

How can I lodge a formal complaint against Fizz?

I've had a problem with SMS for a while. People in Quebec seem to be able to message me, but SMS messages sent by online services never come through. ...

11
13

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