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Most frequently asked questions

How do I log into my Fizz Community Hub account?

The same way you would log into your Fizz account: Log into your Fizz account Click on Help in the top navigation Select Community Hub Read more : How...


How do I activate my Fizz Community Hub account?

Follow these simple steps to start participating and helping others in the Fizz Community Hub: Already a Fizz member? If you already have an active...


How do I earn points and badges on the Fizz Community Hub?

Using the Community Hub to share and help others comes with its own points and badges. Earning Points Let’s get you started: Create your Community Hub...


How to enable and disable your Fizz Community Hub private messages?

Private messaging can be a useful feature if you’re trying to help or communicate with a friend in the Fizz Community. Private messages are enabled by...


How do I post a question to the Fizz Community Hub?

Our Community Hub is the place to give and get help on all things related to your Fizz products and services. The best thing about giving and helping...


Frequently topics on Community Hub

For the Whizz - Concerns Regarding Suspected Misuse of Multiple Accounts and Unfair Posting

Dear Whizz I am writing to express my concerns about a potential issue that I've noticed within the English and French community over the last couple ...

24
2

Status page - Fizz Home Internet

Today, internet was down for about 1 hour in my area (It is the third time in about 3 months... but that's another issue)The support team is unhelpful...

2

My Modem Arrived Yesterday

And it’s been more than 12 hours now, I still have zero internet access. I just tried all kinds of ways:Reset Modem, Restart Modemcontact customer ser...

4

Unable to access help pages?

Whenever I try to access Help (Solution or community Hub) I get an error (Not FoundThe requested URL /solutions was not found on this server.) .. chec...

6
8

Report Services and Technical Issues to Fizz Team

Greetings Team & Community, Personally, I suggest it is best that we maintain a common thread until December 19th to report any service and techni...

8
26

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